iBonusTM Loyalty and Prepaid System Manual

 

 

 

 

 

 

 

 

 

 

 

 

 

Manual For:

iBonus TerminalTM version 4.0

iBonus ServerTM version 3.0

 

Revision: 23 Nov 2007


Table of Contents

 

1        iBonus Terminal

1.1          Installation

1.1.1          Connections

1.1.2          Power

1.1.3          POS connector (RS 232 Serial Port)

1.1.4          Receipt Printer

1.1.5          Networks

1.1.6          Points to Note before Launching iBonus System..

1.1.6.1          Ordering Your Master Card

1.1.6.2          Master Card Usage

1.1.6.3          Administrator Password

1.1.6.4          Expiry Date Settings

1.1.6.5          Date/ Time Settings

1.1.6.6          Deployment

1.1.7          IBonus Cards

1.1.7.1          Blank Card

1.1.7.2          Master Card

1.1.7.2.1       To ensure unique allocation of Member Card ID's

1.1.7.2.2       To ensure the Terminal of different end users can only read their own cards

1.1.7.2.3       To define maximum prepaid value for member cards

1.1.7.2.4       To define sector usage for member cards and staff cards

1.1.7.2.5       To define whether Integer Mode or Decimal Mode should be used

1.1.7.3          Brand New Card

1.1.7.4          Staff Card

1.1.7.5          Member Card

1.1.7.6          Transition of Card Types

1.2          Configuration

1.2.1          Date, Time, Branch Code, Terminal Code and Network Settings

1.2.2          Date/ Time

1.2.3          Branch Code/ Terminal Code

1.2.4          Network Settings

1.2.5          Time Zone Settings and Auto Time Synchronization

1.2.6          Terminal Mode (Prepaid/ Bonus)

1.2.7          Administrator Password

1.2.8          Receipt Printing

1.2.9          Master Card: Read Key and Get Quota

1.3          Administration

1.3.1          Mode of expiry

1.3.2          Initialize Member Card

1.3.3          Creating Staff Card

1.3.4          Set Customer ID

1.3.5          System Reset and shutdown

1.3.6          Blacklist Staff Card

1.3.7          Bonus Rate

1.3.8          Deregister Terminal

1.3.9          Internationalization

1.3.10       Viewing Transaction Log

1.4          Staff Operations

1.4.1          Operation Map in Bonus Mode

1.4.2          Operation Map in Prepaid Mode

1.4.3          Staff Login/ Logout

1.4.4          Check Member Card Status

1.4.5          Card Purchase

1.4.6          Cash Purchase

1.4.7          Reload

1.4.8          Quick Reload

1.4.9          Manual Redeem

1.4.10       Undo Card Purchase

1.4.11       Undo Cash Purchase

1.4.12       Undo Reload

1.4.13       Undo Manual Redeem

1.4.14       Item Purchase

1.4.15       Item Redeem

1.4.16       Carry Forward

1.4.17       Reprint Receipt

1.5          Advanced Staff Operations

1.5.1          Renew Member Card

1.5.1.1          Timing Issue

1.5.2          Repair Member Card

1.5.2.1          Timing Issue and Card Salvage Value

1.5.3          Replace Member Card

1.5.3.1          Timing Issue and Card Salvage Value

2        iBonus Server

2.1          Features

2.2          System Requirements

2.2.1          Recommended Hardware Requirements

2.2.2          Recommended Platform Requirements

2.3          Installation

2.4          Administration

2.4.1          Starting

2.4.2          Setting up Database

2.4.3          Changing Language

2.4.4          Loading Question File

2.4.5          Viewing the Access Log

2.4.6          Viewing the Event Log

2.4.7          Setting Expiry Mode

2.4.8          Tuning the Timing

2.5          Server

2.5.1          Starting

2.6          Reporting

2.6.1          Reporting Application

2.6.1.1          Monitoring Terminal Status

2.6.1.2          Querying

2.6.1.3          Exporting Report to Excel

2.6.2          Report for Microsoft Reporting Service

2.6.3          Sample Reports

2.6.4          Installation

Appendix

2.7          Hardware Specification of iBonus Terminal

2.8          Software Specification of iBonus Terminal

2.9          Smart Cards Format

2.9.1          Master Card

2.9.2          Member Card

2.9.3          Staff Card

2.10        SQL Statements for Creating Tables

2.11        Transaction Type

2.12        Request Status

2.13        House Cleaning Issues

2.14        Default Settings

2.14.1       iBonus Terminal